We have real live human beings answering phones from 8-7pm PST
Email firstname.lastname@example.org, and the same real live human beings will get back to you within 24 hours
Have a unique jewelry piece in mind? Schedule a complimentary 30-minute Skype call with our Design Lab specialist
You may return any item for a full refund within 14 calendar days of receiving your order. We will also cover return shipping and insurance.*excludes diamonds greater than 0.5 carat
WHEN WILL MY ORDER SHIP
Most jewelry pieces will ship within 5 business days. Custom orders can take up to 4-6 weeks. We’ll email you the tracking number once the jewelry piece is shipped
DO YOU SHIP INTERNATIONALLY
Yes, we do ship internationally. Shipping is always free but you may need to pay custom duty. Please allow additional time for custom clearanc
WHAT’S UP WITH THE DESIGN?
We want you to look beautiful when you wear our jewelry pieces. Good design enables creation of beautiful pieces for beautiful people
ARE YOUR “ROCKS” A.K.A. DIAMONDS NATURAL?
Yes, our diamonds are from Mother Earth and not created in a lab with synthetic, man-made materials.
WHAT ABOUT GEMSTONES?
We use both precious and semi-precious gemstones in our jewelry. Semi-precious gemstones are made from natural materials.
#1 MOST ASKED QUESTION: DO YOU HAVE ONLINE SALES AND IF SO, WHEN ARE THEY?
We don’t have sales. However if there is a jewelry piece you like, we may be able to customize the jewelry piece to fit your budget.